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Myzone Club Support

Unable to connect to the App after upgrading the belt firmware

For Iphone users​ having difficulty connecting to the App Effort Stream after being prompted to upgrade the belt firmware, please try the following: 
  1. The belt will reset itself if you re-pair it with the phone. Got to Settings > Bluetooth and under My Devices, tap the MZ belt. Go to the MYZONE app and re-attempt to connect 
  2. If there is still no connection, take the belt off, let it beep 3 times, close the app completely and then try to connect again
If you are still experiencing difficulty please email or live chat with one of our agents through the support tab on the MYZONE App

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